At Atharma Tech Services, we aim to provide high-quality, reliable support for visa applications, FRRO registration, OCI/PIO processing, document legalization, and related services. We understand the importance of your investment and have outlined our refund policy clearly below.
Due to the nature of our services—which involve government coordination, documentation, and personalized assistance—refunds are offered only under specific conditions mentioned below.
Refunds may be issued under the following conditions:
Service Not Yet Started
If you cancel your service request before any work has begun (such as document processing, form filling, or appointments), a refund may be issued after deducting any payment gateway charges or consultation fees.
Duplicate Payment
If you accidentally made a double payment for the same service, we will promptly refund the excess amount after verification.
Ineligibility Before Processing
If we identify that you are not eligible for a particular service (e.g., due to visa restrictions or government rules) before your application is submitted, we will issue a partial refund (deducting consultation/assessment charges).
Refunds will not be issued under the following circumstances:
If your application has already been submitted to any authority (e.g., FRRO, Embassy, MEA).
If the application was rejected or delayed due to:
Incorrect/incomplete documents provided by you
Non-cooperation or delay from your side
Government department backlog or policy changes
If the service was delivered but you decide not to proceed
If cancellation is requested after service delivery or appointments booked
Refunds, once approved, will be processed within 7–10 business days.
Refunds will be issued to the original mode of payment.
You will be notified via email once the refund is initiated.